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The historic Pasadena Playhouse is located in the heart of Pasadena – a cultural and architectural destination that boasts world-class museums, a variety of distinctive restaurants, shopping and entertainment.

Accessibility

Patrons with Disabilities

Pasadena Playhouse is committed to making the theater accessible to all patrons. For more information regarding accommodations and services, please contact Patron Services.

Mobility and Seat Locations

Please contact Patron Services to arrange accommodations for persons in wheelchairs or persons with disabilities and their attendants or companions. If your wheelchair status changes after you have purchased your ticket, please contact Patron Services before the show. Ushers cannot physically assist patrons into or out of theater seats, wheelchairs, or vehicles. Accessible seating is available on the orchestra level only. Service animals are welcome at Pasadena Playhouse.

Assisted Listening Devices

Assisted listening devices can be checked out in the lobby before the performance using a photo ID and are available on a first-come, first-serve basis. For more information, please contact Patron Services at 626 356 7529 or email at boxoffice@pasadenaplayhouse.org for assistance.

Access Performances

Open Captioning performances are designed for patrons who are deaf or hard of hearing. Audience members requesting open captioning are seated in view of a video screen with text descriptions synchronized to the onstage action. Open captioning is provided on one Sunday matinee for each Mainstage Pasadena Playhouse production, the specific performance date is posted on the event page of each show.

Open captioning seating locations are intended for use by individuals who require the features of these seats and their companions – by purchasing tickets for open captioning seating through Pasadena Playhouse, you indicate that you or a member of your party requires the features provided by the seating locations that are purchased.

Audio Description Audio description services are designed for patrons who are blind or have low vision and include verbal descriptions of actions, costumes, scenery, and other visual elements of the production. Guests may request a listening device to hear live audio descriptions. Audio description is provided on one Sunday matinee for each Mainstage Pasadena Playhouse production, the specific performance date is posted on the event page of each show.

Patrons Requiring Extra Seat Space

We have seats available in our theater to accommodate patrons in need of extra seat space. For more information, please contact Patron Services at 626 356 7529 or email at boxoffice@pasadenaplayhouse.org for assistance.

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